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Corrective Action is designed to manage the internal Corrective and Preventive Action process—from nonconformance (NC) reporting to verification to reporting at Management Review meetings. Corrective Action simplifies the problem solving process by allowing users to generate NC requests and issue Corrective Action Reports (CARs) to the appropriate personnel. Corrective Action allows for complete traceability of the Corrective and Preventive Action process, from submitting a CAR to verification of effective implementation. Fully integrated with Audit Manager, Corrective Action offers a complete system to help you manage your problem solving process.
Product Details

Product Description:

Corrective Action manages the internal corrective and preventive action process, from nonconformance (NC) reporting to verification at management review meetings. Corrective Action is a Suite module, fully integrated the rest of the Conformance Suite and with built in document control. It also offers:

Initiating Corrective & Preventive Action

Every employee can initiate CARs generated from internal findings of NC or from external sources such as customer complaints by utilizing the non-conformance Wizard from their Desktop. Audit-generated NC findings automatically generate a “to do” item in Corrective Action. This “to do” action item is automatically traced to the nonconformance finding from the audit...a complete audit trail of continuous improvement!


Follow-up is made easy with Corrective Action. All CARs submitted follow a Problem Solving Process. CARs can be indexed by audit, customer, department, product/process and by element.

Reporting Made Easy

Completing the Corrective and Preventive Action process is automated with reporting capability. Complete Management Review summary reports are available with simple clicks of the mouse. Detailed reports covering each CAR by department, element and/or product/process are also available.


Feature highlights:

  • Registration of supporting documents, even those created in other software programs, lets you keep all of your corrective and preventive action documents in one convenient location
  • Ability to publish Corrective Action Requests (CARs) in multiple Problem-Solving Process (PSP) formats such as 8d, 7d or general format
  • Secure document control of all CARs
  • SGML document output to help publish your CAR documents via a corporate intranet or over the Internet
  • Seamless integration with Suite Desktop, giving you a complete document creation and management system
  • Integrated document viewer allows you to see most of your electronic documents, regardless of whether they are generated by Corrective Action. Add the optional Engineering Viewer to view engineering drawings

Technical Specifications:


Each module version is packaged in a Suite Release which has its own technical specifications. Please click the link below to see the release version information you need.


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Service Information:

The Waypoint Global Suite services help you use Desktop and the Modules more effectively, and can help provide expertise for you organization when you need help filling in the gaps.

For more information about how we can solve your specific business problem choose from the service offerings below:


On Site Deployment

In order to get your company up and running more quickly, Waypoint Global offers On Site deployment by one of our application consultants. Each On Site deployment is custom designed for you, based upon your company's needs. We offer the following services:
  • On Site Training - For any or all of your purchased modules
  • Installation Assistance - Server and client installation assistance
  • Application Deployment - Configuration and deployment as needed


Custom Data Collection

Suite SPC begins with the shop floor, where data can be collected with or without operator input. The operator can collect data via hand held or bench style gages or through the keyboard. Suite SPC interfaces with numerous digital and analog devices. Waypoint Global Professional Services can offer custom designed and developed data collection solutions that can provide your SPC modules data directly from the source. Consult with your Waypoint Global Sales representative for more information about this service.

Contact Waypoint Global for Suite Pricing Information


The Waypoint Global Customer Service team will work with you to determine the best way to meet your needs. Since the Waypoint Global Suite offers such a wide range of features and flexible licensing options, our Sales Consultants can help determine the most effective purchasing mix for your needs.



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Latest Release!
Suite Version V3.99
The new release of Suite V3.99 is now available!
  • Desktop V6.15
  • Corrective Action V3.00
  • NEW! Suite Reports V1.00
  • Document Manager V5.02d
  • Policy Writer V7.02
  • Procedure Writer V7.02
  • Instruction Writer V7.02
  • List Builder V4.02
  • Quality Planner V3.02
  • Office Viewer V2.11
  • Training Manager V1.04
  • Folio Manager V1.02
  • Audit Manager V2.07
  • Number Dispenser V2.07
  • SPC Administrator V4.09
  • SPC Examiner V4.07
  • SPC Operator V4.08
Desktop Web Access V6.15
The new release of DWA V6.15 is now available!
  • Office Rendering has been updated to the latest available including Office 2016.
  • See the release notes for a security warning using Firefox.